Refund Policy

// LAST_UPDATED: MAY_14_2026

[01]Subscription Refunds

We offer a 30-day money-back guarantee for new Pro subscriptions. If you're not satisfied with our service within the first 30 days, you can request a full refund.

Refund requests must be made within 30 days of the initial subscription purchase.

[02]How to Request a Refund

To request a refund, please contact our support team at support@pulsestat.com with your account details and reason for the refund request.

We will process refund requests within 5-7 business days of approval.

[03]Refund Processing

Approved refunds will be processed back to the original payment method used for the subscription.

Processing times vary by payment provider but typically take 3-5 business days to appear in your account.

[04]Subscription Cancellation

You can cancel your subscription at any time from your account settings. Cancellations take effect at the end of the current billing period.

No refunds are provided for partial billing periods or unused service time.

[05]Exceptions

Refunds are not available for:

  • -> Subscriptions older than 30 days
  • -> Renewal payments
  • -> Accounts that violate our Terms of Service
  • -> Free plan usage

[06]Contact Information

For refund requests or questions about this policy, please contact us at support@pulsestat.com